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About me

I build systems that save time

I'm Mahmoud Hashem, an AI Automation Engineer specializing in AI agents, n8n workflows, and business process automation. For the past 7 years, I've been helping companies eliminate repetitive work through intelligent automation.

My work spans AI agents, workflow automation, WhatsApp and Telegram bot development, CRM automation, and API integration. I've built systems for real estate agencies, restaurants, clinics, and SaaS companies — always with the same goal: making work easier and businesses more efficient.

Mahmoud Hashem
Biography

My story

I started my career as a web developer, building applications with Node.js and React. But I quickly noticed that most of my clients didn't need more software — they needed less manual work. They were spending hours copying data between systems, sending the same emails, and generating the same reports.

That realization led me to automation. I started with Zapier, then moved to n8n for more complex workflows. When AI became accessible through APIs, I began building agents that could handle tasks requiring reasoning and decision-making — not just simple if-then rules. I also specialized in conversational automation through WhatsApp and Telegram bots, which became some of the highest-impact projects I've delivered.

Today, I work with companies across industries — real estate, healthcare, hospitality, SaaS, and agencies — to design and build automation systems. My approach is always the same: understand the business problem, design a solution that fits, build it incrementally, and measure the results. I believe in practical, maintainable solutions over flashy demos.

When I'm not building automations, I write about AI and automation on my blog, contribute to open-source projects, and mentor developers who are transitioning into the automation space.

Experience

My journey

2024 — Present

Independent AI Automation Engineer

Freelance

Building AI agents, n8n workflow automations, and business process systems for clients across real estate, healthcare, hospitality, and SaaS industries.

2021 — 2024

Lead Automation Engineer

TechFlow Solutions

Led the automation team in building n8n-based workflows and AI integrations for 50+ enterprise clients. Reduced manual processes by an average of 70%.

2019 — 2021

Full-Stack Developer

DigitalForge

Built web applications and API integrations using Node.js, Python, and React. Started exploring automation with Zapier and n8n.

2017 — 2019

Software Developer

StartHub

Developed CRM integrations and internal tools for a fast-growing startup. First exposure to business process automation and API orchestration.

Skills

Technical expertise

AI & Machine Learning

AI Agent Development 95%
RAG Systems 90%
Prompt Engineering 92%
LangChain & LangGraph 88%

Automation

n8n 95%
Workflow Design 98%
Business Process Mapping 90%
WhatsApp & Telegram Bots 93%

Development

API Integration 92%
System Architecture 88%
Docker & DevOps 85%
Database Design 87%
Certifications

Credentials

n8n Advanced Certification

n8n · 2024

LangChain Developer Certification

LangChain · 2024

OpenAI API Specialist

OpenAI · 2024

AWS Solutions Architect Associate

Amazon Web Services · 2023

Google Cloud Professional Developer

Google Cloud · 2022

Certified Scrum Master

Scrum Alliance · 2021

Technologies

Tools I use

Python TypeScript JavaScript n8n LangChain OpenAI Anthropic Pinecone PostgreSQL Docker FastAPI Node.js Express WhatsApp API Telegram Bot API Twilio Redis Nginx AWS Google Cloud Cloudflare
Values

What I believe

Practical over impressive

I build solutions that solve real problems, not demos that look good in presentations. Every system I build is designed for production, not just for screenshots.

Simplicity is a feature

The best automation is the one that is easy to understand, maintain, and modify. I avoid over-engineering and prefer solutions that are as simple as possible.

Measure everything

If you cannot measure the impact of an automation, you cannot know if it is working. Every system I build includes monitoring, logging, and clear KPIs.

Knowledge transfer matters

I document everything and train your team so they can maintain and extend what I build. I do not believe in creating dependency on consultants.

Want to work together?

I'm currently available for new projects. If you have a process that needs automating or a system that needs building, let's talk.