I build systems that save time
I'm Mahmoud Hashem, an AI Automation Engineer specializing in AI agents, n8n workflows, and business process automation. For the past 7 years, I've been helping companies eliminate repetitive work through intelligent automation.
My work spans AI agents, workflow automation, WhatsApp and Telegram bot development, CRM automation, and API integration. I've built systems for real estate agencies, restaurants, clinics, and SaaS companies — always with the same goal: making work easier and businesses more efficient.
My story
I started my career as a web developer, building applications with Node.js and React. But I quickly noticed that most of my clients didn't need more software — they needed less manual work. They were spending hours copying data between systems, sending the same emails, and generating the same reports.
That realization led me to automation. I started with Zapier, then moved to n8n for more complex workflows. When AI became accessible through APIs, I began building agents that could handle tasks requiring reasoning and decision-making — not just simple if-then rules. I also specialized in conversational automation through WhatsApp and Telegram bots, which became some of the highest-impact projects I've delivered.
Today, I work with companies across industries — real estate, healthcare, hospitality, SaaS, and agencies — to design and build automation systems. My approach is always the same: understand the business problem, design a solution that fits, build it incrementally, and measure the results. I believe in practical, maintainable solutions over flashy demos.
When I'm not building automations, I write about AI and automation on my blog, contribute to open-source projects, and mentor developers who are transitioning into the automation space.
My journey
Independent AI Automation Engineer
Freelance
Building AI agents, n8n workflow automations, and business process systems for clients across real estate, healthcare, hospitality, and SaaS industries.
Lead Automation Engineer
TechFlow Solutions
Led the automation team in building n8n-based workflows and AI integrations for 50+ enterprise clients. Reduced manual processes by an average of 70%.
Full-Stack Developer
DigitalForge
Built web applications and API integrations using Node.js, Python, and React. Started exploring automation with Zapier and n8n.
Software Developer
StartHub
Developed CRM integrations and internal tools for a fast-growing startup. First exposure to business process automation and API orchestration.
Technical expertise
AI & Machine Learning
Automation
Development
Credentials
n8n Advanced Certification
n8n · 2024
LangChain Developer Certification
LangChain · 2024
OpenAI API Specialist
OpenAI · 2024
AWS Solutions Architect Associate
Amazon Web Services · 2023
Google Cloud Professional Developer
Google Cloud · 2022
Certified Scrum Master
Scrum Alliance · 2021
Tools I use
What I believe
Practical over impressive
I build solutions that solve real problems, not demos that look good in presentations. Every system I build is designed for production, not just for screenshots.
Simplicity is a feature
The best automation is the one that is easy to understand, maintain, and modify. I avoid over-engineering and prefer solutions that are as simple as possible.
Measure everything
If you cannot measure the impact of an automation, you cannot know if it is working. Every system I build includes monitoring, logging, and clear KPIs.
Knowledge transfer matters
I document everything and train your team so they can maintain and extend what I build. I do not believe in creating dependency on consultants.
Want to work together?
I'm currently available for new projects. If you have a process that needs automating or a system that needs building, let's talk.